a negative review

[forgotten_aria]

I just wanted to give a huge negative review of "posterprintfactory.com" Their communication was abysmal, their print quality was subpar and their 100% gaurentee is a joke. Not only did I have to pay shipping to return it and not get refunded the shipping they paid me, but this unspecified "fee" showed up on my refund. So I was out about $15 after my return.

Comments

[crs.livejournal.com]

I'd suggest you call your credit card company to complain; they've been excellent advocates on my behalf in this kind of thing in the past, and I'd really like to see them fail to profit from slimy techniques like this.

[darcenciel.livejournal.com]

Yikes, that sucks. Thanks for the review.

They are HORRIBLE!

[(Anonymous)]

I am not sure where to write a review of an online company, so I found this and here I go. I made an order from Posterprintfactory.com and while the paper was very nice, the colors were extremely off. I asked the company how I could correct this problem and they said I could adjust my file and re-order. I spent hours making tweaks to my file to make some "test-prints" or mini versions that I could then pick the best one and make a large order of posters. I asked the company for a refund for my first order and with much hesitation they gave it to me. (it was only for like $25). Then I placed my second order. They refunded and canceled my second order saying they wouldn't allow me to order from them anymore because they didnt want me to ask for a refund. I had explained all of this to them previously in an online chat that I was going to make test prints and then they just canceled my order. When I asked why they did that customer service was extremely rude. They are a horrible company and that was obviously a stupid business practice.